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Archives: April 2014
1 April 2014 - 9:11, by , in Industry Trends, No comments
“If banks can agree on one branch-design principle, it’s that the branch of the future will not have teller windows. Instead, they will be equipped with self-service machines that can handle transactions like cash a check or get $1 bills, freeing up branch staff formerly called tellers to roam the branch to offer whatever service...
1 April 2014 - 9:09, by , in Industry Trends, No comments
“Someone recently shared with me a rather detailed written recap of a meeting at a midsize community bank. And while I have never worked with that organization, the scene described seemed all too familiar. Based off of the meeting notes, a senior manager of the bank in attendance was none-too-happy with the sales numbers. The...