From The Financial Brand: Why Bankers Won’t Ditch Branches, Despite Digital’s Explosive Growth
The numbers don't lie. There's been a massive contraction in branches overall. Yet the reasons are not uniform and many banks and credit...
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From The Financial Brand: Banks May Still Need Larger Branch Networks to Find Sales Success
Pass a certain branching critical mass that this expert calls the '6% solution' and your financial institution will garner a greater...
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From Reuters: Return to big offices? Why bank branches may get a new lease of life
The COVID-19 pandemic has accelerated the shift to online banking in Europe, but it has also given some suburban branches an unexpected...
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From GlobeSt: Bank-Occupied STNL Assets Pose Challenges for Buyers and Sellers
A president of a large banking institution recently told me that bank branches have become very expensive billboard advertising for the...
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From The Financial Brand: Wells Fargo Retail Chief Says COVID Won’t Kill Branches
Everyone says coronavirus will change 'everything,' but Mary Mack disputes the idea of revolutionary change. The CEO of Wells Fargo's...
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From The Financial Brand: Bank Customers Happier Using Branch+Digital Than Digital Only
J.D. Power data reveal that digital-only customers are significantly less satisfied than those who bank digitally and also use branches....
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Five Strategies to Reconfigure Branches, Free Up Capital, and Fund Growth
This article by Brookline Branch Services associate Gianna Whitver and Peak Performance consultant Guenther Hartfeil was originally...
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How the New Accounting Rules Affect Your Bank Branch Real Estate (BRE)
By now you’ve probably heard about the FASB lease accounting changes. People are upset. Retailers and lessees across the country will...
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4 Reasons to Sell your Branches Now (Before They’re Worthless)
CoStar recently reported on Citigroup’s prediction that one-third of US bank branches will be closed in 10 years. Citigroup blames...
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Are You a Bank or an ALDI?
Our last post described how bank failure rates are performing so far in 2015-2016. In this post, we go into more detail about the 8 US...
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90% of banks have unsustainable efficiency ratios
As banks contend with worsening efficiency ratios, fintech competition, and ever-increasing regulatory burdens, 2016 is looking to be a...
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Mobile is no longer an option (and banks aren’t just competing with banks)
Mobile is no longer optional for banks, a recent article by SNL article reports. Customers have become conditioned to mobile and...
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Bank like a Retailer: the Wegmans Model of Expansion
Wegmans is a regional Northeast grocery retailer best known for its larger-than-average stores, its happy employees, and its leagues of...
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Bank of America's Data Mapping Adds $1 Per Share
By being smart about its network of branches and ATMs, Bank of America has reduced its annual expenses by $800 million while losing very...
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Tellers Become Guides and Storytellers in High-Tech Branches
If banks can agree on one branch-design principle, it's that the branch of the future will not have teller windows. Instead, they will be...
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A Branch Doesn’t Just Sell Products - It Is a Product
Someone recently shared with me a rather detailed written recap of a meeting at a midsize community bank. And while I have never worked...
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It’s Long Past Time to Kill the Bank Branch
ENDANGERED SPECIES: PNC's plan to make its branches smaller, more automated, and fewer in number may inspire other banks to stop...
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Florida Losing Bank Branches at a Fast Clip
SNL Financial Florida is one of the leading states for closures of bank branches, according to a study by SNL Financial. The state had a...
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A Beautiful Branch Only Depreciates in Value
Editor's Note: "The Most Fun I Never Want to Have Again: A Mid-life Crisis In Community Banking" is R.D. Koncerak's firsthand account of...
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